Refund Policy

Last updated: August 25, 2026

Thank you for choosing and supporting Rockiee OG. We truly appreciate every purchase made through our store.

Rockiee OG primarily sells digital products, including ebooks and downloadable PDF files. As digital products may be delivered or made available for download immediately after purchase, all sales are generally considered final once the digital product has been delivered or made available for access or download, except where a refund or other remedy is required under applicable law.

Refund Requests May Be Considered If

We understand that certain situations may require our assistance. A refund request may therefore be considered in circumstances such as:

·        You were charged multiple times for the same order due to a duplicate transaction.

·        You did not receive access to your purchased digital product because of a verified technical issue that cannot be resolved.

·        The digital file provided is defective or corrupted and we are unable to provide a working replacement.

·        You received a digital product different from the product you purchased.

·        A refund or other remedy is required under applicable consumer protection laws.

Refunds Are Generally Not Provided For

As our products are digital and may be made available immediately after purchase, we kindly ask you to review the product details carefully before completing your order.

Except where required under applicable law, refunds will generally not be available in circumstances such as:

·        Changing your mind after purchase.

·        Accidental purchases after the digital product has already been delivered or made available for download.

·        Dissatisfaction based solely on personal preference after accessing the content.

·        Failure to read the product description or other information provided before making the purchase.

·        Purchasing a digital product and later deciding that you no longer need or want it.

We appreciate your understanding of the nature of digital products and their immediate delivery.

Digital Product and Download Issues

If you experience any difficulty receiving, accessing or downloading your purchased digital product, please feel free to contact us. We will be happy to assist you.

We will make reasonable efforts to investigate and resolve the issue, including providing appropriate assistance or a replacement download where applicable.

As our products are delivered digitally, physical returns, return shipping, return labels and exchanges do not apply to our digital products.

Refund Processing

If a refund request is approved, we will generally initiate the refund through the original payment method used for the purchase.

Once a refund has been initiated, the time required for the amount to be credited may vary depending on the applicable payment provider, bank, card issuer, or other financial institution. As these processing timelines are handled externally, Rockiee OG does not have direct control over the time taken for the amount to reflect in your account.

We kindly request that you allow a reasonable processing period for an approved refund to reflect in your account. If you experience an unusual delay after a refund has been initiated, please feel free to contact us and we will make reasonable efforts to assist you.

Consumer Rights

Nothing in this Refund Policy is intended to exclude or limit any rights or remedies available under applicable consumer protection laws.

Contact Us

We are happy to assist if you have any questions about this Refund Policy or experience any problems with your purchase or digital download.

Please feel free to contact Rockiee OG at:

Email: rockieeogbusiness@gmail.com

Thank you for your understanding and supporting Rockiee OG.